Last updated: March 2026

Privacy Policy

At PostPata, we're committed to protecting your personal information and your right to privacy, in compliance with Tanzanian data protection laws.

Effective date: 1 January 2025 · PostPata Ltd, Dar es Salaam, Tanzania

No data selling
End-to-end encryption
Full data control

1 — What we collect

Information we collect

We collect information you provide directly and data generated from your use of PostPata.

Phone number, full name, and profile photo during registration.
Location data (city/region) to show relevant listings near you.
Device information and usage patterns to improve performance.
Transaction records (token purchases, orders, payouts).
Messages sent through our platform — for safety and dispute resolution.
Verification documents (ID, business registration) for verified accounts.

2 — How we use your data

How we use your information

Deliver services

To provide, maintain, and improve our marketplace, jobs, and housing features.

Communication

To send account alerts, transaction receipts, and service updates via SMS or in-app notifications.

Safety & moderation

To detect fraud, enforce our policies, and protect all users on the platform.

Analytics

Aggregated, anonymised data used to understand usage trends and improve the product.

3 — Data sharing

Who we share data with

We do not sell your personal data. We share data only where necessary:

Payment processors (e.g. Snippe, mobile money operators) to complete transactions.
Cloud infrastructure providers (Cloudinary, Firebase) operating under data agreements.
Tanzanian regulatory authorities when legally required.
Other users — only the information you choose to make public (name, photo, listings).

4 — Your rights

Control over your data

Access

Request a copy of all personal data we hold about you.

Correction

Update inaccurate or incomplete information from your profile settings.

Deletion

Delete your account and all associated data from Settings → Delete Account.

Portability

Request an export of your data in a machine-readable format.

5 — Contact

Privacy enquiries

For any privacy-related questions or requests, contact our Data Protection Officer:

postpataltd@gmail.com · response within 5 business days